All returns and exchanges must be returned with tags and labels attached and also be in its original condition. Items deemed worn, used, or missing tags will be returned to the purchaser at their expense and no refund will be issued. Upon receipt of the returned merchandise, we will credit the account originally charged within 10 business days from receipt of the return. Any shipping charges incurred will not be refunded.

How do I return a package?
For your convenience, the Return Form includes a Return Label that you may use when shipping the package back to us. Simply attach the label to the outside of your package and send the package via UPS or insured parcel post. Please first remove the old label from the packaging or make sure that the returns label covers the old one. Please retain your tracking number for we are not responsible for lost returned shipments.

What do I do if my order is incomplete, incorrect or damaged?
If you believe you have received a damaged or defective product, please call or email us with specific information regarding damaged or defective products. It is very important that you contact our Customer Service Department before returning any products. For incorrect or damaged items, we will provide you with a prepaid return shipping label and other information that will make the return process as easy and efficient as possible.